FAQs

Featured F.A.Qs

Yes, most of our phone cases are compatible with wireless charging. However, for thick rugged cases, we recommend removing them for better charging efficiency.

Please make sure to select the correct phone model from the dropdown list on each product page. If you’re unsure about your phone model, check your device settings or contact our support team at [email protected].

Yes! We offer custom phone case printing with your own image, design, or logo. Just upload your file when ordering or contact us directly for design support.

If your order hasn’t been processed yet, we may still be able to make changes. Please contact us as soon as possible at [email protected] and include your order number.

Our processing time is 1–2 business days. After that, delivery usually takes 6–12 business days within the U.S. You will receive a tracking link via email once your order ships.

We are proud to be headquartered in Address: 8310 Hazen St, Houston, TX, 77036 and orders will be shipped from Vietnam to our US warehouse and will be delivered to you quickly.

No worries! If your case arrives damaged or defective, just email us at [email protected] we’ll send you a replacement or a full refund.

What if my phone case isn’t what I expected? We only accept returns or replacements if the item is defective, damaged, not as described or wrong size/model due to our error. Please email us at [email protected] and we’ll guide you through the process.

Yes! If you’re ordering 10+ cases (for teams, events, or businesses), please reach out to us at [email protected] to receive a custom quote.

We accept Stripe and PayPal payments on our site. All payments are 100% secure and encrypted.

Still have questions? Drop us a line at [email protected] – we’re here to help!